Privacy Policy

This Privacy Policy explains how LACE Studio (“LACE,” “we,” “us,” or “our”) collects, uses, and protects your information when you visit lovelivelace.com or make a purchase from us. By using our website, you agree to the practices described below.

Information We Collect

We collect information you provide directly to us, including your name, email address, shipping and billing address, phone number, and the details necessary to process your order. Payment card details are entered directly with our payment processor and are not stored on our servers.

We also automatically collect certain information when you visit our site, such as your IP address, browser type, device information, pages viewed, and referring URLs, through cookies and similar technologies.

How We Use Your Information

We use your information to process and fulfill orders, communicate with you about your purchases, provide customer support, send updates and marketing communications where you have opted in, improve our website and products, prevent fraud, and comply with our legal obligations.

Payment Processing

Payments are processed securely through Stripe. Your payment information is transmitted directly to Stripe and handled in accordance with their privacy and security standards. We do not store full payment card numbers.

Cookies and Tracking

We use cookies and similar technologies to keep your shopping cart functional, remember your preferences, understand how our site is used, and support our marketing efforts. You can control cookies through your browser settings, though some features of the site may not function properly if cookies are disabled.

Email Communications

If you subscribe to our list or opt in at checkout, we may send you updates about drops, studio news, and offers. You can unsubscribe at any time using the link in any email or by contacting us at hello@lovelivelace.com.

How We Share Information

We do not sell your personal information. We share information only with service providers who help us operate our business — such as payment processors, shipping carriers, and email and analytics providers — and only to the extent necessary to perform their services. We may also disclose information when required by law or to protect our rights.

Data Retention

We retain your information for as long as needed to provide our services, fulfill the purposes described in this policy, and comply with our legal obligations.

Your Rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of certain uses. California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us at hello@lovelivelace.com.

Security

We take reasonable measures to protect your information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “last updated” date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at hello@lovelivelace.com.